• What is Byroots? Byroots is an online platform offering a curated selection of authentic Lebanese products, including food, fashion, natural care items, and home décor.
  • Where Do you Ship? We offer local and worldwide shipping
  • How long will it take for my order to arrive? Worldwide 5 to 10 working days, GCC 24 TO 48 hours
  • How much does shipping cost? The shipping price will depend on Destination, measurement and weight..
  • What payment methods do you accept? PayPal, Apple Pay, Visa card, Master Card, American EXPress…
  • Are there any additional charges I should be aware of? Custom charges are applicable in some countries depending on the destination
  • How can I list my brand on the website? Please contact our support team (support,,,) and they will direct you to the concerned person
  • Can I track my order? Yes, through AWB tracking number
  • What is the refund policy? Please refer to our Refund and exchange policy https://byroots.com/content/6-returns-refunds-policy
  • Can I pay in any currency?  We use USD as a standard global currency, but you can pay with your local currency
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