• What is Byroots? Byroots is a premium brand dedicated to celebrating and preserving the authentic heritage of Lebanese culture. We offer a unique collection of artisanal products, crafted with passion and rooted in tradition, showcasing the artistry and craftsmanship of Lebanon.

    Our mission goes beyond products—we aim to empower local artisans, support sustainable practices, and share the rich stories of Lebanese heritage with the world. Byroots is where authenticity meets quality, bringing the essence of Lebanon to those who value tradition, culture, and craftsmanship.

  • Where Do you Ship? We offer local and worldwide shipping

  • How long will it take for my order to arrive? Worldwide 5 to 7 working days, GCC 24 TO 48 hours

  • How much does shipping cost? The shipping price will depend on Destination, measurement and weight..

  • What payment methods do you accept? PayPal, Apple Pay, Visa card, Master Card, American EXPress…

  • Are there any additional charges I should be aware of? Custom charges are applicable in some countries depending on the destination

  • How can I list my brand on the website? To list your brand on Byroots, please reach out to our support team via email at [email protected] or call us at +961-3-035163. Our team will connect you with the appropriate representative to guide you through the process.

  • Do you have your own brand of products? Yes, we proudly offer our own brand, Byroots Gourmet, which represents the finest in authentic Lebanese artisanal food products. Byroots Gourmet is available for both B2C and B2B customers:

  • For B2C: You can explore and purchase Byroots Gourmet products directly on our platform, bringing the taste of Lebanese heritage to your home.

  • For B2B: Byroots Gourmet is also tailored for global businesses, including distributors, hotels, restaurants, and specialty stores. We provide wholesale solutions and exclusive partnerships through our dedicated B2B website.

    To learn more about our B2B offerings, visit  www.byrootsgourmet.com

  • Can I track my order? Yes, through AWB tracking number

  • What is the refund policy? Please refer to our Refund and exchange policy https://byroots.com/content/6-returns-refunds-policy

  • Can I pay in any currency?  We use USD as a standard global currency, but you can pay with your local currency
  • Register

Already have an account?
Log in instead Or Reset password